Summary: BTEC Level 2 First Business: Answer Guide provides comprehensive and detailed answers to all the questions and exercises in BTEC Level 2 First Business (9780340991909). Printed in a user friendly form it is designed to be easily photocopied for distribution within your institution.The units have been organised to correspond with those in the student textbook for instant cross-referencing, and include all the questions from the student book.This will help you in delivering the course by enabling you to apply the same standards consistently across your department and save you time in researching answers yourself, as well as giving you plenty of ideas to support students.
BTEC Level 2 First Business: Answer Guide provides comprehensive and detailed answers to all the questions and exercises in BTEC Level 2 First Business (9780340991909). Printed in a user friendly form it is designed to be easily photocopied for distribution within your institution.
The units have been organised to correspond with those in the student textbook for instant cross-referencing, and include all the questions from the student book.
This will help you in delivering the course by enabling you to apply the same standards consistently across your department and save you time in researching answers yourself, as well as giving you plenty of ideas to support students.
Table of Contents: Business purposes1 The purpose and ownership of usiness2 The business context in which organisations operateBusiness organisations3 Setting business aims and objectives4 The main functional areas in business organisationsFinancial forecasting for business5 Costs, revenue and profit in a business6 Break-even analysis7 Cash flow forecastPeople in organisations8 Job roles and functions in organisations9 Documentation for specific job roles10 Preparing for employment and planning career developmentVerbal and non-verbal communication in business contexts11 Using non-verbal communication skills12 The purpose of verbal communication in business13 Using verbal communications in business contextsBusiness communication through documentation14 Purpose of written communication in business contexts15 Completing and using business documents16 The importance of different methods of communication for different audiencesTraining and employment in business17 The rights and responsibilities of the employer and the employee18 Motivating employees19 The importance of training and reviewPersonal selling in business20 Understand the role of sales staff21 Demonstrate personal selling skills and processesCustomer relations in business22 Customer service provided in business23 Developing skills in customer service24 Providing consistent and reliable customer service to create customer satisfaction25 Monitoring and evaluating customer serviceBusiness online26 Understanding online business activities27 Issues related to business online28 Creating a web presence for a stated business need29 Understanding the impact of an online presenceExploring business enterprise30 Preparing for business31 Influences upon prepation32 Starting a businessThe marketing plan33 Marketing concepts used by business34 Planning marketing and promotion
About the Author(s): Editor: Julie Coombes is lead verifier for a major awarding body, and an experienced, teacher, examiner and trainer.Dave Needham is Senior Lecturer at Nottingham Trent University and a highly experienced and respected author.Rob Dransfield is Senior Lecturer at Nottingham Trent University. He has written many successful and respected textbooks including BTEC National Business.John Goymer is an experienced teacher, external verifier and writer on business.Carol Sumner is Director of the Business and Enterprise Specialism at New Mills School Business and Enterprise College and teaches Business Studies, Economics and ICT.
Editor: Julie Coombes is lead verifier for a major awarding body, and an experienced, teacher, examiner and trainer.
Dave Needham is Senior Lecturer at Nottingham Trent University and a highly experienced and respected author.
Rob Dransfield is Senior Lecturer at Nottingham Trent University. He has written many successful and respected textbooks including BTEC National Business.
John Goymer is an experienced teacher, external verifier and writer on business.
Carol Sumner is Director of the Business and Enterprise Specialism at New Mills School Business and Enterprise College and teaches Business Studies, Economics and ICT.
